How do I complain about CVS pharmacy?

How do I complain about CVS pharmacy?

Still Need Help? Call or email Customer Relations. For questions or comments regarding CVS/pharmacy stores and other issues, call 1-800-SHOP-CVS (1-800-746-7287) Monday-Friday 8 AM – 10 PM ET, Sat.

Who is the CEO of CVS specialty pharmacy?

Karen S. Lynch (Feb 1, 2021–)
CVS Health/CEO

How do I contact CVS corporate?

1 (800) 746-7287
CVS Pharmacy/Customer service

Where is the corporate headquarters for CVS?

Woonsocket, RI
CVS Pharmacy/Headquarters

How do I file a complaint against a pharmacy?

If you believe that you have been treated unfairly by a pharmacist or at a pharmacy, you can file a complaint with the state board of pharmacy. State boards of pharmacy regulate both pharmacists and pharmacies and work to protect the health and welfare of consumers.

Does CVS have email?

Please fill out all of the required information below. Please note that the response time will be delayed, as we continue to provide support to those impacted by COVID-19.

Who are the top executives at CVS?


  • Shawn Guertin.
  • Laurie Havanec.
  • Alan M.
  • Neela Montgomery. Executive Vice President, CVS Health and President, CVS Pharmacy.
  • Thomas M. Moriarty.
  • Michelle Peluso. Executive Vice President and Chief Customer Officer, CVS Health.
  • Jonathan C. Roberts.
  • Prem Shah. Executive Vice President, Chief Pharmacy Officer, CVS Health.

Who is the VP of CVS?

Kevin Hourican is Executive Vice President of CVS Health and President of CVS Pharmacy, overseeing all aspects of the company’s retail business, including its nearly 9,800 retail stores, as well as merchandising, marketing, supply chain, real estate, front store operations, pharmacy growth, pharmacy clinical care, and …

How do I contact CVS human resources?

Contacts for CVS headquarters include a mailing address, phone number, corporate email addresses. Phone Number: Contact CVS headquarters directly by calling 1-401-765-1500.

Can I email CVS pharmacy?

For immediate assistance, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Sunday – Saturday 8:30 AM – 7:00 PM ET. Closed major holidays. In order to protect your privacy, CVS/pharmacy cannot discuss any type of personal health information through email.

What are the most common customer complaints?

Here are the most common types of customer complaints and what you can do to address them.

  • Long wait times.
  • Not being able to contact support.
  • Having to repeat information.
  • Lack of empathy.
  • Inefficient knowledge.
  • Inconvenient hours.
  • Information is hard to find.
  • Inconvenient channels.

What is considered pharmacist misconduct?

Q: What is pharmacist misconduct? A: Any action by a licensed pharmacy or pharmacist that appears improper should be reported to the board. Examples of misconduct include: • The pharmacist fails to counsel you about how to take a new prescription (or a prescription with changed instructions) and possible side effects.