Table of Contents
- 1 How do I complain about upper deck?
- 2 How do I contact Trex?
- 3 What is the average lifespan of a deck?
- 4 Who owns Upper Deck?
- 5 Where is Trex manufactured?
- 6 How do I file a Trex warranty claim?
- 7 Can I just replace deck boards?
- 8 When should you replace deck boards?
- 9 Is there a warranty on TimberTech decking?
- 10 Can I return a product to upper deck without a receipt?
How do I complain about upper deck?
Contact Upper Deck
- Address: 5830 El Camino Real. Carlsbad, CA 92008.
- Phone: 1-800-873-7332.
- Fax: 1-760-929-3142.
- Email: [email protected].
How do I contact Trex?
Contact Trex® Outdoor Furniture™ Contact us through the form below or by phone at (877) 907-8739. We are available Monday – Friday, 8am – 12pm EST and 1-5pm EST.
Does Trex honor warranty?
The warranty coverage is outstanding: 25-year product warranty. And we add our own unmatched 10-year labor warranty and then Trex – because they know our company and trust our installation so much – adds another bonus 3-year labor warranty!
What is the average lifespan of a deck?
The life expectancy of wood deck boards is 10 to 20 years, with an average of 15 years. Perhaps a little longer, with limited weather exposure and maintenance coating with a weatherproofing sealer every few years.
Who owns Upper Deck?
Richard McWilliam
No NFL Properties-licensed football cards from UD in 2010.” Upper Deck owner Richard McWilliam said, “Over the past year, Upper Deck has attempted to negotiate a new licensing deal with NFL Properties.
Where is Trex located?
Winchester, Virginia
Headquartered in Winchester, Virginia, Trex is world’s largest manufacturer of wood-alternative decking and railing. Trex composite products are made of 95% recycled materials….Trex Company, Inc.
Type | Public |
---|---|
Founded | August 1996 |
Headquarters | Winchester, Virginia, U.S. |
Area served | United States, International |
Where is Trex manufactured?
Company history: The company formed in 1996 through the buyout of a division of Mobil Corporation and went public in 1999. Trex is headquartered in Winchester, Virginia, with manufacturing facilities in Fernley, Nevada, and Winchester, Virginia.
How do I file a Trex warranty claim?
File a Claim by Mail To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Please complete the claim form and send supporting documents to: Trex Company, Inc.
What voids the Trex warranty?
If the surface of the Product is damaged or punctured, this warranty will be voided. Paint or Other Materials Applied to the Product: If paint or other coating materials are applied to the Product, this warranty will be voided.
Can I just replace deck boards?
If your existing deck is old, shabby and a maintenance nightmare, you don’t have to tear it all down and start over. Chances are that the structural parts are still in good shape. If so, you can simply remodel it with new decking, rails and stairs, and save tons of money over the cost of a complete rebuild.
When should you replace deck boards?
A typical wood deck can last anywhere from 15 to 40 years. This will depend on the materials used and the quality of routine maintenance performed. However, if your deck is showing signs of age and is over 20 years old, you should begin considering a deck replacement.
What is the phone number for upper deck customer service?
For any assistance regarding Upper Deck Trading Cards or Entertainment Products, please contact our Customer Service Department at 1-800-873-7332, Monday-Friday 8:00 a.m.-5:00 p.m. PST.
Is there a warranty on TimberTech decking?
Rest assured, we have you covered. Access your existing TimberTech warranty claim to get all your info right at your fingertips. TimberTech AZEK Decking Fade & Stain Warranty – Harvest, Landmark and Vintage Collections
Can I return a product to upper deck without a receipt?
Without proof of purchase (a receipt & UPC codes), we will not be able to help with any issues. Additionally, if the product you purchased is more than one year old, we cannot help with any warranty issues such as damage. Please note, product mailed to Upper Deck without case numbers will be returned to customers.
What do I do if my diamond card is damaged?
A case number and instructions on returning your damaged card (s) for replacement will be provided to you via email within 4-6 business days of receipt of your email. To replace any damaged cards, you will need to have purchased the product from a Certified Diamond Dealer.