Admin Table of Contents
What is the job of a concierge at a hotel?
The main function of the Concierge is to welcome guests to the hotel; help them with any and all of their needs; make them feel at home; make reservations; and assist in selling guest rooms and other services & amenities throughout the hotel.
Is hotel concierge a good job?
Hotel concierge is a good job for somebody who truly enjoys working with people. (CareerBuilder.com) — For a hotel concierge, engagement ring shopping, clearing a helicopter to land on a small island and doling out recommendations for an area’s best restaurants are all in a day’s work.
How do I become a concierge?
Concierges are required to have a high school diploma or equivalent, but further educational opportunities, such as tourism or hospitality courses at local colleges or trade schools, are beneficial for expanding skills that will better serve guests.
How do I become a Concierge?
How to become a personal concierge
- Create a business plan.
- Target market.
- Pick a niche.
- Choose a business structure.
- Obtain the right business license or permits.
- Register your business.
- Open a business account.
- Market your business.
What skills does a Concierge need?
Professional attire and demeanor will make guests trust the concierge and his or her suggestions.
- Conflict Resolution.
- Dependability.
- Flexibility.
- Patience.
- Professionally Promote Resort Activities to Guests.
- Punctuality.
- Telephone Etiquette.
How do I become a hotel concierge?
While a degree is not required, most concierge positions require applicants to have exceptional customer service skills to fulfill the needs of guests thoroughly. These skills can be refined by attending a certification program at a local college, trade school or an industry-recognized certification organization.
How do you become a successful hotel concierge?
Experience. Before you can work in the hospitality industry,you will want to finish high school and obtain your diploma.
What is the job description of a hotel concierge?
The job of a hotel concierge is to help ensure that hotel guests have everything they need for a pleasant stay, by booking reservations for a restaurant or tour, having clothes laundered and ironed, securing items guests have forgotten to bring and doing so very much more.
What is the responsibility of a hotel concierge?
In general a hotel concierge’s responsibility is to act as a personal assistant to the guests during their hotel stay. Depending on the type of hotel, the duties of the concierge may include booking dinner reservations, arranging transportation and obtaining event tickets. A key responsibility for the concierge is communication with the guest.
What is concierge service at a hotel?
The essence of the concierge job is to provide service. A hotel concierge is there to ensure that guests have everything they need during their stay. Typically, the concierge sits at a desk in the lobby, and guests can either stop by or call with their requests.