Table of Contents [hide]
- 1 How much does it cost to cancel TELUS contract?
- 2 How can I cancel my TELUS contract without cancellation fee?
- 3 How do I cancel my Telus pay as you go?
- 4 How do I remove a phone from my Telus account?
- 5 Does Telus have a seniors discount?
- 6 How do I delete my Telus Health account?
- 7 How do I return my equipment to Telus?
- 8 What is Telus Health MyCare?
How much does it cost to cancel TELUS contract?
If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.
How can I cancel my TELUS contract without cancellation fee?
A month-to-month agreement allows you to terminate with 30 days’ notice without cancellation fees as long as you return all rental equipment to TELUS (e.g. modems, PVRs)
How do I cancel my phone plan?
How to Cancel Your Cell Phone Contract for Free
- Use the Grace Period Loophole.
- Transfer or Trade Your Contract.
- Switch to another Cell Provider.
- Take Advantage of a Change in Contract Terms.
- Negotiate with Customer Service.
- Report All Issues with Your Service.
- Move Out of the Service Area.
How do I know when my TELUS contract expires?
In My TELUS app:
- Log in to the app.
- Select Plans & Devices.
- Scroll down to Device Balance to see: Contract start date. Contract end date. Current device balance amount.
How do I cancel my Telus pay as you go?
1-year rate plans and add-ons expire after 365 days and are set to automatically renew every 365 days. You can remove auto-renewal by calling #123 from your device or by logging in to your account at telus.com/myaccount.
How do I remove a phone from my Telus account?
Remove Access
- On the profile which you wish to remove, select Change under the access level column.
- You will see the user’s current settings. Apply the desired new settings to this profile.
- Select Remove Access to restrain the user from accessing their account.
Can I cancel a 2 year phone contract?
You can cancel your contract after 2 years with no cancellation fees – even if you have agreed to a longer term.
Do you have to return Telus modem?
Instead taking it upon themselves to return it not the approved way. Upon cancelling TELUS Optik TV, Satellite TV or Internet, you need to return your rental equipment by following these steps: Call TELUS to change or cancel the rental equipment at 310-2255.
Does Telus have a seniors discount?
Vancouver – Today, TELUS launched Mobility for Good for Seniors, which provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) access to a free smartphone and subsidized mobility rate plan. This program is entirely subsidized by TELUS, and comes at no cost to the government or taxpayers.
How do I delete my Telus Health account?
To delete a user permanently:
- Log into the eClaims Provider Portal.
- In the User Access & Permissions screen, enter the first or last name of the user and click the “Filter” button.
- From the available results, locate the user to delete and click the trash button.
- Review the warning message.
- Click the “Delete” button.
How do I cancel my service with Telus?
If you want to cancel your services with TELUS, we’re happy to help. Here’s what to do: Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status; Pay any outstanding bills and charges to your account
How do I Change my Number with Telus?
Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status Pay any outstanding bills and charges to your account If you are planning to move your number to another provider, you must keep your TELUS account open until this process has been completed so you don’t lose your number
How do I return my equipment to Telus?
You’ll receive equipment return instructions and a postage-paid return waybill by email or mail within 1-3 business days of canceling your services with a TELUS representative; Once you’ve received the return waybill from TELUS, securely pack all equipment in a box of your choice. Don’t forget to include accessories such as remotes and cables
What is Telus Health MyCare?
Get healthcare from home TELUS Health MyCare, formerly Babylon by TELUS Health, lets you see a doctor from your phone, where and when it’s convenient for you. Learn more