What is front of house in a restaurant?

What is front of house in a restaurant?

Front of house includes all of the customer touch points in a restauant. It’s where your customers order and dine. Your front-of-house staff might include a host or hostess, servers, bartenders, and the general manager — basically anyone who might interact with customers.

What is front of house in hospitality?

Front of house staff receives, welcomes, and relays the requests of diners at restaurants. Included in this category of employees are hosts, waiters, and sommeliers, among others.

What is front of house in business?

What does front of house mean? ‘Front of house’ refers to any space within a restaurant where guests sit, eat, drink and interact with restaurant staff. In most cases, the front house will contain the dining area with a floor plan, a bar complete with a bartender, and a workstation for waiters and bussers.

What is FOH and HOH?

BOH and FOH are both common abbreviations used in restaurant jargon. BOH stands for “back of house” and FOH stands for “front of house.”

What is front of house called?

What Is the Front of the House? The front of the house, also called the FOH, refers to all actions and areas that a customer will be exposed to during their stay at a restaurant, such as the lobby and dining area.

What is front of house duties?

They greet guests and show them to their table. They also take reservations and, if a table is not ready when guests arrive, estimate the wait time. The host or hostess, to the best of their ability, keeps things running on schedule.

Why is it called front of house?

What Is the Front of the House? The front of the house, also called the FOH, refers to all actions and areas that a customer will be exposed to during their stay at a restaurant, such as the lobby and dining area. Your front of house space is the perfect place to use decor to set the theme of your restaurant.

What do you mean by front of the house give 5 examples?

Every dining room, waiting area, table, seat, stool, booth, bar, and any other public part of a restaurant is the FOH. It’s where servers mingle with guests, bussers dart to and fro, hosts and hostesses stand watch, and managers roam. It’s also where some strange FOH meanings, slang, and phrases are used.

What is soffit on a house?

The soffit is part of the overhang where your roof meets your siding. When rain or snow hits your roof, it runs down, and the overhang allows the water to flow away from your house. The fascia is the attractive board along the side of the overhang and the roof that helps your roof appear finished.

What is a courtyard surrounded by buildings called?

A courtyard or court is a circumscribed area, often surrounded by a building or complex, that is open to the sky. In universities courtyards are often known as quadrangles.

What jobs are front of house?

Customer-facing FOH positions include:

  • Host/hostess.
  • Bartender.
  • Server.
  • Food runner.
  • Busser.
  • Bar-back.
  • Sommelier.
  • Headwaiter/head waitress.

What is the front of the house in a restaurant?

What Is the Front of the House? The front of the house, also called the FOH, refers to all actions and areas that a customer will be exposed to during their stay at a restaurant, such as the lobby and dining area. Your front of house space is the perfect place to use decor to set the theme of your restaurant.

What is the difference between front of house and back of house?

While the front of house positions are important, they can’t run a hotel alone! Often invisible to guests, the back of house team keeps things running smoothly behind the scenes. They have minimal guest contact, either working in offices separate from guest areas or in guestrooms when the guests are out.

What is the front of house (FOH)?

It is distinct from the back of the house, which includes the kitchen, stockrooms, and offices, and is only open to employees. While the back of house is important, the FOH is where your customers directly experience your establishment. That means that every aspect of the front of house should be geared toward a good customer experience.

How to organize front of house operations in a restaurant?

The whole area behind the bar should be organized so you can serve guests quickly. The dining room is the heart of front of house operations. It’s the area where your guests will spend most of their time and also where many front of house employees will work during their shifts.