Admin Table of Contents
How many types of front office are there?
There are three main types of hotel front office systems you should know.
What are the 5 different front office forms?
Forms/Vouchers/Slips/Sheets
- Reservation Form.
- Corross.
- Amendment/cancellation Form.
- Instant Reservation Form.
- Bulk Reservation Form.
- Amenities Voucher.
- Guest Regestration Card.
- Guest Folio.
What are the four front office positions?
The staff includes desk clerk, cashier, reservations manager, concierge, night auditor, telephone operator, bell staff, room key clerk, and elevator operator. Not all of these positions are found in every lodging establishment.
What is front office hierarchy?
Front Office Organization Chart Front Office Manager Night Auditor Front Desk Agent Reservations Agent Switchboard Operator Front Office Cashier Uniformed Service Concierge General Manager Assistant General Manager.
What are the two categories of front office operations?
Basic Responsibilities of Front Office Department. Following are the most basic responsibilities a front office can handle.
What is F form in front office?
‘F form’ is required for stock transfer to branches/ consignment agents or vice-versa from one state to another, without attracting charge of CST. In fact ‘F Form’ is an evidence to prove that the goods are sent out to other states on ‘stock transfer basis’ and not on ‘sale basis’.
What is GRC form in front office?
Guest registration is nothing but recording the guest’s information for official purposes. At the time of reservation, the front office staff asks the guests to enter their personal information on the GRC.
What are the three 3 important functions of front desk and why?
Importance of Front Office Department: Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records.
Who is the HOD of front office?
Front Office Manager / Director Of Rooms: Directly supervises all front office personnel and ensures proper completion of all front office duties. Duty Manager: Directly supervises the Reception, Concierge, Telephone, Travel Desk and the Bell desk.
What are the two categories of front office?
How many types of Front Office?
- On-premise hotel front office – regular front office with proper staff and computer + server.
- Hybrid hotel front office – new system or trend for a budget class hotel with limited service (self-check-in system – just one employee will be monitoring things)
Who is the head of front office division?
What are the basic concepts in front office services?
Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records.